All orders are processed within 1-2 business days and then you'll receive the Canpar or UPS tracking number.
Our warehouse is in Toronto so the last mile delivery times vary by distance. Here are average delivery times below
Greater Toronto Area: 1 business day
Ontario: 1-2 business days
Quebec: 1-2 business days
Eastern Canada: 2-4 business days
Saskatchewan & Manitoba: 3-5 business days
Alberta: 3-5 business days
British Columbia: 3-6 business days
Shipping is 100% free and we offer a 30 day money back guarantee! If you are unhappy in any way, just let us know and we will cover 100% of the return postage. If you are located in the Greater Toronto Area, we can offer pickup of already assembled products!
We cover 100% of the return postage as we stand by our product quality. When we say 30 day money back guarantee, we really want you to try the product and like it. We are not like other companies who charge a 30% restocking fee which is bulls***. We would love if you could re-package the product as closely as possible to the original packaging as we donate returns where it makes sense. If you are based in Toronto, see below for an even better solution!
If you are located in the Greater Toronto Area, we can offer free pick-up of already assembled products in the event that you do want to return. We can only offer this service because we area also based out of Toronto and want you to enjoy the products!
Due to covid and lockdowns, we have been unable to open our showroom. We get that this makes some people uncomfortable when buying a large piece of furniture which they will need to assemble. I'd even ask myself, how am i going to put it back in the box?! But wait. We've come up with a truly unique Toronto offer!
If you are located in the Greater Toronto Area, we can offer free pick-up of already assembled products in the event that you do want to return. We can only offer this service because we area also based out of Toronto and want you to try enjoy the products! And if you do return, don't feel bad as we will donate to those in need!
10-year on desk frame
5-year on motor and electrical parts
3-year on the wooden desk top
For returning customers, if you are interested in changing the desk top color in the future, we are happy to offer special reduced pricing!
Assembly is quite easy and will take about 30 minutes. Our desk tops have pre-drilled insert nuts so you don't even need a screw driver. We provide allen keys which are easy to use.
The last step of flipping the desk frame from upside down to upright does require 2 people. As well as lifting the desk top and placing it on top of the frame.